UMW Toyota Motor Sdn Bhd is a member of the UMW Group of Companies.
We are engaged in the assembly, distribution and retailing of Toyota
motor vehicles, both passenger and commercial. There are 3 subsidiary
companies in UMW Toyota Motor Group and they are:
- Assembly Services Sdn. Bhd. - one of the largest motor assembly plants in Malaysia.
Automotive Industries Sdn. Bhd. - manufactures exhaust systems. - Toyota Boshoku UMW Sdn. Bhd - manufactures automotive seat.
EXECUTIVE CUSTOMER SERVICE OPERATIONS
(Johor, Kedah, Kelantan, Kuala Lumpur, Labuan, Melaka, Negeri Sembilan, Pahang, Penang, Perak, Perlis, Putrajaya, Sabah, Sarawak, Selangor, Terengganu)
(Johor, Kedah, Kelantan, Kuala Lumpur, Labuan, Melaka, Negeri Sembilan, Pahang, Penang, Perak, Perlis, Putrajaya, Sabah, Sarawak, Selangor, Terengganu)
Responsibilities:
- Execute the overall management of the Toyota Service Center to ensure set targets are met and related company initiatives are successfully implemented.
- Motivate and manage service center's staff so that a high level of productivity, competency and commitment can be achieved.
- Implement after-sales customer care activities to ensure delivery of excellent customer service.
- Prepare required reports including warranty and technical.
Requirements:
- Degree in Automotive Engineering / Marketing / Business Administration or equivalent with automotive or related experience.
- Fresh graduates are encouraged to apply.
- Dynamic interpersonal skills with ability to manage a team and interact with people effectively.
- Self-motivated and independent with strong leadership skills and able to perform under pressure.
- Experience in managing an automotive service center will be an added advantage.
- Custmoer oriented person with good communication skills in English and Bahasa Malaysia.
- IT Savvy - Microsoft Application.
- Highly Transferable within Malaysia.
Only Shortlisted candidates will be notified.
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